Questions people ask before they buy
How much does a website cost for a home service business?
At Oxsome a complete website is $99 a month, with hosting, SSL, daily backups, a free domain or your own domain connected, and up to 100 prompt edits a month included. There is no separate build fee to save up for, and no developer to email when you want something changed. Agencies typically quote $3,000 to $10,000 up front for a comparable custom site and then bill hourly for changes, while a DIY builder costs less but leaves you doing the design, the SEO and the maintenance yourself.
What is the difference between the Website plan and the Platform plan?
The Website plan is your custom AI site on your own domain, updated with just a prompt. The Platform plan adds everything that gets you found and answers people: your social accounts, Google Business Profile, Google Analytics, calendar, Gmail, ad accounts and CRM connected in one login, your profile, reviews, listings and social posts managed for you, the AI SEO agent working your site every few days, and Jessica. She picks up your calls, texts and website chat around the clock, books jobs onto your calendar, texts back missed calls in seconds, and works every lead from your ads. Website is about being found. Platform is about never losing the job once you are.
Am I locked into a contract?
No. Every plan is month to month and you can cancel any time. We would rather earn next month than hold you to a year of it.
Is Jessica an extra charge?
No. Jessica is included in the Platform plan at $499 a month, and that is the full assistant: calls, texts, website chat, booking, rescheduling and follow-up. We do not sell a partial version of her. An assistant who answers the phone but will not book the appointment is not an assistant.
What is an AI credit, and what do extra credits cost?
One AI credit is one prompt edit to your website, and on the Platform plan a credit is also one minute of Jessica on a call. The Website plan includes up to 100 prompt edits a month, and extra credits are $1 each. The Platform plan includes 200 credits a month, shared by prompt edits and Jessica's call minutes, and extra credits are 50¢ each. Jessica never stops answering when credits run out: call minutes past them are 50¢ a minute. Your plan price does not change either way.
Do you charge per lead or take a percentage of my sales?
Your monthly price is flat. You are not billed a percentage of your revenue, and the price does not climb because you had a good month.
Can I switch plans later?
Yes, in either direction, and most businesses start on Website and move up to Platform once the site is producing calls. Your site, your content and your history come with you.
Do you work with multi-location or franchise groups?
Yes, and that is what Enterprise is for. You get the full platform plus custom integrations, reporting per location, dedicated onboarding and white glove support, priced per location with special rates for franchise groups.
What if I need a custom app or an integration with the software I already use?
That is the Enterprise plan. Oxsome builds custom apps and integrations with AI agents guided by senior developers, so the work lands in weeks rather than the quarters a traditional development shop needs. Book a demo and we will scope it with you.